Printer support technical services

23% of all IT / help desk calls are printing/copying related

IDC

Technical Services

Infolaser is an authorized service centre for five major manufacturers, covering multifunction devices (MFP’s), single function printers, faxes, plotters and scanners. We are also service authorized and can repair Zebra barcode and label printers.

Infolaser is known for its exceptional service, delivered by experienced technicians, and its capacity to offer standardized service levels across Canada.

Our service portal

  • Our online service call management system is known to be the best in the industry.
  • Place a service call via mobile device or the Internet, 24/7.
  • Receive e-mail confirmation once repairs has been completed by our technician.
  • Remotely manage printing devices across the country
  • View complete fleet inventory on a national or local basis.
  • Access the complete history of each device
  • Access detailed billing online